Club HQ FAQs

Club HQ FAQs

Club HQ is a pop-up event at Harlequin, Watford. The multi-use activity court is located in Charter Place and runs from 1st to 31st August. The space is open daily and includes a programme of classes and activities to suit all ages as follows:

  • Padel
  • Padel intro sessions with Encourt
  • Children’s dance classes
  • Motivation Monday aerobics class
  • Harlequin Hoops – basketball Wednesdays
  • Evening Pilates
  • Yoga
  • Community takeovers

  • Equipment is provided (padel rackets, balls and yoga mats).
  • Please arrive 10 minutes before your session.
  • Wear suitable sports clothing and trainers.
  • Check in at the Club HQ kiosk before your activity.

All classes and padel sessions must be pre-booked via Ticket Tailor for £3 (including booking fee). All proceeds go to Watford FC Community Sports and Education Trust.

Basketball is drop-in only and operates on a play-as-you-go basis.

Unless otherwise stated on the booking page, sessions cost £3 and must be booked in advance.

All proceeds go to Watford FC Community Sports and Education Trust.

Yes. You’re welcome to book multiple sessions, subject to availability.

Please refer to your Ticket Tailor booking confirmation for the latest cancellation and amendment policy.

What are Club HQ’s opening times?

Monday to Wednesday: 10am to 6pm
Thursday to Friday: 10am to 8pm
Sunday: 11am to 5pm

Club HQ features a bespoke court, purpose-built and scaled down to fit inside the shopping centre. It is not a full-size padel court and is better suited to singles play.

No. We provide padel rackets free of charge for all booked sessions.

Yes. We provide the balls you’ll need during your session.

New to padel? This is the perfect place to start.

The 30-minute Intro to Padel session is designed for complete beginners. You’ll learn the basic rules, scoring, techniques and tactics with one of Encourt’s friendly coaches in a relaxed and fun environment, followed by a short game to put your new skills into practice.

Do I need to bring a mat?

No. Yoga mats are provided for all yoga and pilates sessions, although you’re welcome to bring your own.

Please wear comfortable sports clothing suitable for your activity. For padel sessions, we recommend trainers with good grip. For yoga sessions, wear clothing that allows you to move comfortably.

Please arrive 10 minutes before your booked session so you have time to check in and get ready.

Please visit the Club HQ kiosk next to the court on arrival. A member of the team will check you in and provide any equipment you need.

There will be a designated lock box for phones and keys in our kiosk.

There are also some lockers available for small bags and padlocks will be provided.

Please avoid bringing valuables, as items are left at your own risk.

Absolutely. Everyone is welcome, and all classes are suitable for beginners. Our team will be happy to help you get started.

Some sessions are specifically designed for children and families, while others are aimed at adults. Please check the session description before booking.

Children under 16 must be supervised by a parent or guardian unless the session information states otherwise.

If you arrive late, we’ll do our best to accommodate you, but your session may be shortened to avoid impacting other bookings.

Are the sessions accessible?

We aim to make Club HQ as inclusive as possible. Accessible sessions are clearly marked on the booking page.

If you have any accessibility requirements, please contact us before your visit so we can support you.

How do I get to Club HQ and where can I park?

The closest car park to the court is Charter Place Car Park.

For full travel and parking information, visit: https://harlequinwatford.com/plan-my-visit/

Will refreshments be available?

No. However, there are plenty of cafés and food outlets close to the court and throughout the centre.

View dining options: https://harlequinwatford.com/eat/ 

Can I take photos and videos?

Yes. Feel free to capture your experience.

We may also take photographs or videos during the event for promotional purposes. If you would prefer not to appear in any photography or filming, please let a member of the team know when you arrive.

Who do I speak to if I have a question on the day?

Our Club HQ team will be available at the kiosk throughout the event and will be happy to help with any questions.

Strike a pose at our fully branded Club HQ Photobooth! Capture fun memories with friends and family, then take home a printed photo and instant digital copy to remember your visit all summer long.

The customer toilets are close to the court on the upper mall opposite Zara and next to Suit Direct